Support

1. Support

   Customer questions and tickets in one place. Open a ticket to reply and track it.

2. Each ticket

   Each row is a support ticket — the customer, subject, status and last reply.

3. New ticket

   Click New to log a customer question or issue.

4. Log a ticket

   Click New ticket to record a customer question and start a conversation.

5. New ticket form

   Pick the customer, add a subject and message, and create the ticket.

6. Open a ticket

   One support conversation — its customer, subject, status and last reply. Open it to respond.