Customer contacts
Customer contacts
This page lists the people your customers have authorised on their accounts. Each contact signs in with their own password and sees only what their role allows. Here you can check who has access and remove it.
Authorised contacts
Each row shows the customer account, the contact's name and email, their role and status: Invited, Active, Revoked or Invite expired.
Roles
Account admin can do everything except manage this list and identity. Billing sees invoices, payments and billing details, Technical sees services, servers, domains and support, and Support sees support tickets only.
Remove access
Remove access ends a contact's access to the account straight away. You are asked why, and the reason is recorded.