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Order details

  1. Actions

    Move the order through its stages — the next steps appear as buttons. Confirming only accepts the order: it takes no payment and emails nobody. Cancelling a paid order returns unshipped stock and, if it was paid online, refunds the full amount through the payment provider — and cannot be undone. You can also issue a partial refund, and approve or decline a return (RMA) that the customer requested from their account. The PDF invoice can be downloaded here too.

  2. The items

    Each product on the order with its quantity, unit price and line total.

  3. Order details

    One order in full — its items, payment, invoice and shipping.

  4. The order in full

    Scroll through the order’s items, totals, payment, invoice/e-invoice and shipping. Use the buttons to change its status, issue a document or fulfil it.