Notifications

1. Notifications

   Choose which automatic emails your customers get and which events notify your team in the panel. This tour walks through both sections.

2. Save

   Switches on this page take effect only after you click Save.

3. Email delivery is off

   SMTP is not configured, so customer emails are not actually sent. Add your SMTP details in system settings to start sending.

4. Customer emails

   Automatic emails sent on order and account events, such as order confirmation, status updates, digital delivery and password reset. Switch each one on or off; Edit opens the email templates where you change the text.

5. Admin notifications on

   The main switch for in-app notifications to your team. When it is off, every event below is silenced.

6. Extra notification email

   An optional address kept on file in addition to the in-app notifications.

7. Events

   Choose which events notify your team: new order, payment received, low stock, new review, return or quote requested, and customer support messages.