Send a campaign to your customers
Send a campaign to your customers
Send a bulk email or SMS to customers who agreed to receive marketing, for example to announce an offer for your quiet days. Save the texts you reuse as templates. A sent campaign is queued, cannot be undone and is recorded in the audit log.
Channel and campaign name
Choose Email or SMS. The campaign name is for your own records and appears in Recent sends. For email a Subject field appears below; SMS messages have no subject.
Write the message
Type the text your customers will receive (up to 5,000 characters). The placeholder shown under the box is replaced with each customer's name, so every message is addressed to them personally.
Audience and sending
The count shows how many customers will receive it: only those who agreed to marketing and have an email address or phone number for the chosen channel. Save template keeps the text for reuse. Send asks for confirmation, then queues the campaign; it cannot be undone and is recorded in the audit log.
Recent sends
Your last 20 campaigns with their name or subject, date and time, channel and how many messages were actually sent.
Saved templates
Click a template to load its channel, name, subject and message into the form, then adjust and send. The bin deletes a template permanently; campaigns already sent are not affected.