Complaints

1. Complaints

   Every complaint with an owner, a reply deadline and an answer in the customer's language.

2. Reply times

   Set the hours to resolve a complaint for each priority. Zero turns the clock off.

3. Log a complaint

   Record a complaint that came in by phone, email or in person, with its category, priority, customer, car and owner.

4. Search and filter

   Filter by status, priority or category, or show only overdue complaints.

5. Complaint list

   Each complaint with its customer, reply deadline and status. Open one to answer it.