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Warranty claim

  1. Warranty claim

    One claim from fault to decision and cost. The badges show its status and whether it is overdue.

  2. Fault

    What is wrong, the component, the odometer and the diagnosis.

  3. Photos

    Pictures of the fault. Add more by dropping them here.

  4. Decision

    Your decision and its reason. The customer reads the reason in their language.

  5. Timeline

    Everything that happened on this claim in order.

  6. Costs

    Split the cost into your share, the customer's deductible and what a warranty company pays back. Your share is posted to the car and lowers its profit.

  7. Claim details

    How the claim was received, when it was opened and is due, and a link to the repair work order when there is one.