AI Assistant

1. AI Assistant

   The AI on your website and in live chat. Teach it from your own sources; it answers from them and from your cars in stock.

2. Credit balance

   Credits left this month out of your monthly allowance. Training and test chats use AI credits. If you use your own API key, the badge says so.

3. Website

   Step 1: choose Whole site to crawl pages on the same domain, or Single page for one address, then press Fetch. The fetched pages are listed in Step 2, ready to select and train.

4. Select and train

   Every source tab ends with this list: tick sources (or Select all) and press Train. Training runs in the background with a progress bar and uses AI credits.

5. PDF / Files

   Upload a PDF, Excel, CSV or TXT file of up to 25 MB. The text is extracted and saved as a source, with a warning if none could be read. Then select it and train it.

6. Text

   Paste knowledge the assistant should have, such as warranty terms, financing conditions or opening hours, give it a title and press Add, then train it.

7. Q&A

   Add a question the way customers ask it together with the answer you want given, press Add, then train it. Q&A pairs are the quickest way to control answers to common questions.

8. Settings

   Instructions, Business topics only (recommended: off-topic requests cost no credits), Do not go beyond instructions and the reply language. The look of the chat window is set in your site editor.

9. Brand & identity

   Brand name, tone of voice, speaking mode, audience and sign-off shape how replies sound, not what they say.

10. Test chat

    Talk to the assistant with what it has learned before customers do. Turn on Sales mode to test the selling behaviour; Clear chat starts over.